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Description

SAP IS-U is SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. It is also referred to as CR&B (Customer Relations and Billing).

SAP ISU COURSE CATALOGUE
1. Utilities Industry Overview
De-Regulatory Market
Unbundling
2. Introduction to SAP IS-U
SAP R/3 Overview
Extended R/3 Integration Model & SAP ISU
SAP IS Utilities Components
ISU/CCS Integration Model
Relation between R/3 and ISU Components
Typical ISU Scenario
3. Regional Structures
Purpose of Regional Structure
Postal Regional Structure
Political Regional Structure
Compay Regional Structure
Portions & Meter Reading Units
Scheduling tasks
Dependencies of Regional Structures
4. ISU Master Data
Introduction to Master Data
Business Master Data
Business Partner
Contract Account
Contract
System Configuration in SAP IS-U & R/3
Creation of business Master Data
Technical Master Data
Connection Object
Premise
Installation
System Configuration in SAP IS-U & R/3
Creation of Technical Master Data
5. Move-in & Move-out
Move in Introduction
Move in Business Scenario
Move in Processing
Changes to Contract Data during move-in
Allocation of conract to Installation
Installation history
System Configurations @ SAP IS-U
6. Device Technology(Device Management)
Device category and Device
Device management Overview
Integration with logistics
Register & Register Data
Modelling of devices
Device Inspection and Certification
7. Installations & Order processing
Installation Overview
The Installation Service Process
Installation Services
Service Processing
Periodic Device Replacement
Replacement of a Meter
Reversal of removal
Business scenario :replacament of sample device
Generation of service order
Executing the service order
Determining the device location
Device location & data
8. Overview of Technical Objects
Relationship between Technical objects
Service order execution steps
Technical installation structure
Example of installation structure
Billing related process & data entry
Device history
Device life cycle
9. Meter reading Overview
Meter reading introduction
Types of meter reading
Meter reading organisation (street route)
Creating meter reading orders
Validating meter reading results
Monitoring meter reading results
Reversing meter reading results
10. integration of DM with other modules
Integration with MM Module
Integration with PM Module
11. Billing Master Data,Rate structure
Creation and execution
Billing class
Rate type
Rate category
Operands
Prices,price categories,price types
12. Important Billing Functions
Billing tasks
Billing periods
Special billing functions
Process of billing
Entry of selection
Billing & stimulation
Document information
Out-sorting (billing and in voicing)
Billing reversal process
Manual billing
13. Invoicing
Invoicing overview
Tasks of invoicing
Invoicing processing
Budget billing procedure
Payment plan categories
Creation of budget billing plan
Payment plan (creation and configuration)
Invoicing reversal (Basic settings for invoicing reversals)
Out-sorting (billing and invoicing)
Lock reasons for Invoicing
Bill printout
Bill form
Control Parameters for bill printout
Classification criteria of billing line items
CIC Configuration
CIC Terminology
CIC Profile :Framework and Components
CIC Customizing :Create framework
CIC Visible Components
CIC Cutomizing: assign viibl ecompoonents to slot
CIC Hidden components
CIC Customoizing:assign hidden components to slot
CIC Customizing:asign ctc profile to an organisation level in organistaion managemnet
Organistaaion plan
CIC Organisatioal structure
Allocate the CIC Profile in th eorganisational plan
Assigning aCIC profile to a user id
Starting the CIC
Navigation and Application Area
IS-U Navigation structure
Customization navigation area
Data environment for the navigation area
Customizing navigation area:context menu
Data and documents in navigation area
CIC Application area
Customizing application area
Defining HTML Calls
HTML Configuration
Customer overview
Customer contact
Disconnection/Reconnection
Disconnection Scenario
Process of disconnection and reconnection
Disconnection Triggers
Disconnection Documents and reference objects
Disconnection Document Component
Confirm disconnection order
Contract specific disconnection
Create disconnection document: Example
Customizing processing variant
We also provide online training on SAP ABAP On HANA, SAP S4 HANA, SAP HANA ADMIN, SAP BASIS ON HANA, SAP BI ON HANA, SAP HANA, SAP ABAP, SAP BASIS, SAP BI, SAP BO, SAP CIN, SAP CRM, SAP FICO, SAP FIORI, SAP SIMPLE FINANCE, SAP IS RETAIL, SAP MM, SAP SD, SAP HR, SAP Successfactors, SAP UI5, SAP HCM, SAP SCM, SAP SECURITY, SAP CO, SAP PI, SAP PS, SAP PM, SAP PP, SAP QM, SAP EWM, SAP ISU, SAP MDM, SAP NET WEAVER, SAP BPC, SAP SRM, SAP WEB DYNPRO, SAP AFARIA, SAP WM, SAP AWS, SAP APO, SAP CUSTOMER SERVICE, SAP EHS, SAP EP, SAP FM, SAP FSCM, SAP GRC, SAP OIL, SAP TRM, SAP WORKFLOW, SAP GST, SAP SIMPLE LOGISTICS and all modules.