SAP IS-U is SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. It is also referred to as CR&B (Customer Relations and Billing).
SAP ISU COURSE CATALOGUE 1. Utilities Industry Overview De-Regulatory Market Unbundling 2. Introduction to SAP IS-U SAP R/3 Overview Extended R/3 Integration Model & SAP ISU SAP IS Utilities Components ISU/CCS Integration Model Relation between R/3 and ISU Components Typical ISU Scenario 3. Regional Structures Purpose of Regional Structure Postal Regional Structure Political Regional Structure Compay Regional Structure Portions & Meter Reading Units Scheduling tasks Dependencies of Regional Structures 4. ISU Master Data Introduction to Master Data Business Master Data Business Partner Contract Account Contract System Configuration in SAP IS-U & R/3 Creation of business Master Data Technical Master Data Connection Object Premise Installation System Configuration in SAP IS-U & R/3 Creation of Technical Master Data 5. Move-in & Move-out Move in Introduction Move in Business Scenario Move in Processing Changes to Contract Data during move-in Allocation of conract to Installation Installation history System Configurations @ SAP IS-U 6. Device Technology(Device Management) Device category and Device Device management Overview Integration with logistics Register & Register Data Modelling of devices Device Inspection and Certification 7. Installations & Order processing Installation Overview The Installation Service Process Installation Services Service Processing Periodic Device Replacement Replacement of a Meter Reversal of removal Business scenario :replacament of sample device Generation of service order Executing the service order Determining the device location Device location & data 8. Overview of Technical Objects Relationship between Technical objects Service order execution steps Technical installation structure Example of installation structure Billing related process & data entry Device history Device life cycle 9. Meter reading Overview Meter reading introduction Types of meter reading Meter reading organisation (street route) Creating meter reading orders Validating meter reading results Monitoring meter reading results Reversing meter reading results 10. integration of DM with other modules Integration with MM Module Integration with PM Module 11. Billing Master Data,Rate structure Creation and execution Billing class Rate type Rate category Operands Prices,price categories,price types 12. Important Billing Functions Billing tasks Billing periods Special billing functions Process of billing Entry of selection Billing & stimulation Document information Out-sorting (billing and in voicing) Billing reversal process Manual billing 13. Invoicing Invoicing overview Tasks of invoicing Invoicing processing Budget billing procedure Payment plan categories Creation of budget billing plan Payment plan (creation and configuration) Invoicing reversal (Basic settings for invoicing reversals) Out-sorting (billing and invoicing) Lock reasons for Invoicing Bill printout Bill form Control Parameters for bill printout Classification criteria of billing line items CIC Configuration CIC Terminology CIC Profile :Framework and Components CIC Customizing :Create framework CIC Visible Components CIC Cutomizing: assign viibl ecompoonents to slot CIC Hidden components CIC Customoizing:assign hidden components to slot CIC Customizing:asign ctc profile to an organisation level in organistaion managemnet Organistaaion plan CIC Organisatioal structure Allocate the CIC Profile in th eorganisational plan Assigning aCIC profile to a user id Starting the CIC Navigation and Application Area IS-U Navigation structure Customization navigation area Data environment for the navigation area Customizing navigation area:context menu Data and documents in navigation area CIC Application area Customizing application area Defining HTML Calls HTML Configuration Customer overview Customer contact Disconnection/Reconnection Disconnection Scenario Process of disconnection and reconnection Disconnection Triggers Disconnection Documents and reference objects Disconnection Document Component Confirm disconnection order Contract specific disconnection Create disconnection document: Example Customizing processing variant We also provide online training on SAP ABAP On HANA, SAP S4 HANA, SAP HANA ADMIN, SAP BASIS ON HANA, SAP BI ON HANA, SAP HANA, SAP ABAP, SAP BASIS, SAP BI, SAP BO, SAP CIN, SAP CRM, SAP FICO, SAP FIORI, SAP SIMPLE FINANCE, SAP IS RETAIL, SAP MM, SAP SD, SAP HR, SAP Successfactors, SAP UI5, SAP HCM, SAP SCM, SAP SECURITY, SAP CO, SAP PI, SAP PS, SAP PM, SAP PP, SAP QM, SAP EWM, SAP ISU, SAP MDM, SAP NET WEAVER, SAP BPC, SAP SRM, SAP WEB DYNPRO, SAP AFARIA, SAP WM, SAP AWS, SAP APO, SAP CUSTOMER SERVICE, SAP EHS, SAP EP, SAP FM, SAP FSCM, SAP GRC, SAP OIL, SAP TRM, SAP WORKFLOW, SAP GST, SAP SIMPLE LOGISTICS and all modules.